Shangri-La Hotels and Resorts are a Hong Kong based company that runs three brands of hotels which include Shangri-La, Kerry and Traders. Lost Horizon, a very famous novel by James Hilton are the main inspiration behind the name of Shangri-La hotels and resorts. Starting with first deluxe hotel in Singapore in 1971, now the group comprises of 70 deluxe hotels and resorts in key cities in Asia Pacific, Canada and the Middle East. Based in Hong Kong, the group is expanding globally with developments under way throughout Asia, Europe, and North America. Shangri-La group offers a range of different brands for travellers to enjoy. These brands include Shangri-La city hotels, Shangri-La Resorts, Traders Hotels, Kerry hotels, CHI the spa at Shangri-La. The company also offers luxury hospitality at two of Asia’s most prestigious recreational clubs i.e. Aberdeen Marina Club, Hong Kong and Xili Golf and Country Club, Shenzhen. The hallmark hospitality from Shangri-La hotels and resorts makes it first choice for luxury travelers worldwide. It is not surprising that price is a bigger concern while selecting a hotel, but if we prioritize luxury and life time experience over money, then there will be no second thoughts while the decision process.
Tourists plan their trips based on availability of good hotels to stay in thus location reigns as the primary factor that determines hotel choice. Shangri-La hotels lead the race to provide world class facilities to visitors worldwide. In Australia, Shangri-La resorts are located in Brisbane, Cairns and Sidney. In Canada, these hotels are located in Vancouver and Toronto. Tourists who tend to visit Casa Loma, CN Tower, Royal Ontario Museum , Splash Island, Holy Rosy Cathedral, Robson Square or Lions Gate Bridge could definitely stay in Shangri-La luxury hotels. This group of hotels caters visitors to mainland China as well, where these hotels are located at 55 different prime locations to provide its world class services to the residents. Paris, the city of love and the city of lights which offers spectacular views of past and present also has a branch of Shangri-La luxury hotels. Paris offers Europe’s best known landmark i.e. Eiffel tower, Louvre museum, Notre Dame Cathedral, Arc de Triomphe, Centre Pompidou and Pantheon as the iconic tourist attractions. Many other prime locations of Shangri-La hotels and resorts include Fiji, Ghana, Hong Kong, Indonesia, Japan, Malaysia, Mongolia, Myanmar, Philippines, Qatar, India, Republic of Maldives, Singapore, Sri Lanka, Oman, Taiwan, Thailand, Turkey, United Arab Emirates, and United kingdom.
Philosophy of the company claims that hospitality for the visitors like a caring family is their main priority. It aims to be the first choice for its guests, colleagues, shareholders and business partners. This indeed is visibly true. Services and extraordinary distinctive experience to enrich the visitors with feeling of being treated in an innovative and unique way makes Shangri-La resorts their first and prior choice. Who would even think about considering any other option when a high class resort is located nearest to their desired destinations and especially such a lavish place that offers everything that anyone one can think of? Shangri-La hotels, besides catering tourists; also organizes events like conferences and business meetings which are really high profile. Along with the services and everything, one major appealing thing is the architecture of the hotels. They say visuals are the first thing that a person’s eyes encounter with at first and experience comes right next to what we see thus actually what we see defines experience. Interaction comes way after that. So the fabulousness adds to the points of Shangri-La resorts and hotels for being so welcoming even by looking at them. Customer experiences are the best way for a company to connect with their guests in a long-term. If customers feel a personal connection to the brand, they will seek out the brand and spread the word to others, and no one can deny the art of customer satisfaction that Shangri-La group owns and is famous for. Anywhere you go in the world, the luxury and comfort is just a few steps away. Being available at 70 different locations all around the world with same high quality, unique style, superb facilities and impeccable level of service, Shangri-La hotels and resorts is globally unmatchable.